Privacy
Privacy Policy
A general explanation of how Splentify may collect, use, and protect personal information.
Overview
Splentify respects privacy and aims to collect only information that is useful for operating, improving, and supporting the website and service.
This policy applies to visitors, customers, trial users, and people who contact us through Splentify channels.
Information we may collect
We may collect contact details, account details, billing or transaction information, support messages, uploaded content, usage data, device information, and cookie or analytics information.
If you only browse the website, we may collect limited technical information such as pages visited, approximate location, browser type, device type, and referral source.
How we use information
We may use information to provide the service, process requests, respond to messages, manage accounts, improve product quality, prevent misuse, meet legal obligations, and send relevant service or marketing communications where permitted.
We may use aggregated or anonymised information to understand product performance and website usage.
Security and retention
We use reasonable technical and organisational measures to protect information. No online service can be guaranteed completely secure.
We keep information for as long as reasonably needed for the purposes described in this policy, unless a longer period is required or permitted by law.
Your choices
Depending on your location, you may have rights to access, correct, delete, restrict, or object to certain processing of your personal information.
You can contact us at splentify@splentify.co about privacy questions or requests.
We may need to verify your request before acting on it, especially where the request relates to an account, billing record, uploaded content, or business workspace.